Do not proceed unless you intend to break the link to the original account.” This happens because we tricked EndNote into thinking it authenticated against another user.

EndNote will then appear to authenticate and return the prompt: “A Sync library can be linked to only one account.

Click OK to close the preferences, and then click the Sync button.

Add the following text to the end of your email address in the login field:

In EndNote desktop, open the copy of the library you intend to work with going forward (this doesn’t have to be the backup).

For EndNote online, Log into your EndNote online account, delete all references and all groups from EndNote online. Make sure the Trash is empty both in EndNote online as well as in EndNote desktop.Disable automatic syncing and then restart EndNote. Open EndNote >click on Edit>Preferences>Sync.You can either create a compressed library, or copy and paste your. Make sure you have a backup of your Endnote Library.If your sync seems to be broken, this is the procedure you should follow. Sometimes you'll find that sync isn't working - Endnote might appear to Sync, but it doesn't update your online library (which you can check at ). Go to the Endnote menu in Word and select update citations and bibliography Endnote keeps bringing up a “Select Matching Reference' window!

This means your document is in unformatted citations mode. References look strange and appear in curly brackets Go to the Endnote menu in Word and select update citations and bibliography. Ball are the same person - use one or the other in all references.Ĭhanges to references aren't showing in the document

To fix this, simply go through your library and make sure the author field is the same for all publications: eg. This usually means that the same author is appearing in your Endnote Library with multiple naming conventions. If you are citing a company or government agency, you will need to put a comma at the end of the full organisation name in the Endnote Library reference. There are a number of common causes for this issue: usually it relates to incorrect data in the reference in an Endnote library.

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